How to Make a Business Social

There has been a lot of focus of late on [...]

By Connie Lund|2014-03-29T10:35:22-06:00March 19, 2014|Collaboration, Community Strategy, Horizontal Leadership, Processes, Reporting, Roles, Technology|28 Comments

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Community Manager Training Course

It’s been exciting to see the evolution of the Community [...]

By Connie Lund|2014-03-29T17:38:06-06:00December 23, 2011|Processes, Roles|8 Comments

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Dell Sets a New Standard for Listening and Community

A couple of years ago I had a conversation with [...]

By Connie Lund|2014-03-29T09:47:50-06:00December 12, 2010|Community Strategy, Processes|4 Comments

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Does the Enterprise Understand Community?

I have come to realize that as community managers may [...]

By Connie Lund|2014-03-29T18:57:23-06:00August 24, 2010|Community Strategy, Processes, Roles|4 Comments

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